Posts Tagged ‘ITAM’

I have previously done a post on CIreson IT Asset Management. However the people at Cireson have been very busy with new features to be added to their ITAM (IT Asset Management) tool.

Cireson Asset Management: New Feature Highlights

After recently releasing the newest version of the Asset Management app for Microsoft System Centre (Features Press Release), this post goes a little more in depth to explain some of the amazing features included in this latest release. Always striving to make life easier and more productive for those who use and implement SCSM, they put a lot of thought into the features clients asked for and updates everyone was clamouring for.

Highlighted below are a few of notable enhancements, including the Cireson full Asset Catalogue, Location to IP Awareness, Contract Management and Reporting.

The full Asset Catalogue found within the Cireson Asset Management app allows users to define standard hardware types, as well as information such as model, manufacturer, and price. With access to a comprehensive yet simple and informative page view with all the relevant information in one place, users can better manage the standardization of asset types no matter what the scale of the organization.

Location to IP Awareness is now also an incredibly exciting feature. This function tracks where hardware assets exist, and also allows for hardware to location awareness based on IP address – information which is provided by System Centre 2012 Configuration Manager. This is a great example of how Cireson works to utilize all System Centre components in order to provide the most insightful and rich experience possible.

Expanding on the extensive Contract Management capabilities of the Asset Management app, the new version boasts the ability to perform full contract management with different types of contracts that relate to various software and hardware assets under management. Support and maintenance contracts, leases, and warranties represent the main areas of contract management. Highly unique to the Cireson app is the ability to manage contract status via a built-in SLA engine, with notifications upon near breach or expiration of a contract’s end date.

In addition, the superior reporting functions of this new version allows for comprehensive reporting based on asset data from the data warehouse and cube reporting engine within Service Manager. These rich out-of-the-box reporting solutions cover contract, hardware asset, license, and software asset reports, amongst others.

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Other enhanced capabilities of the Cireson Asset Management app now include, app metering data tracking against software asset types to understand installation vs. utilization vs. purchased count, and over 250 brand new features that make the System Centre Service Manager experience better than ever before.

For more information, videos, and overviews relating to Cireson Asset Management for System Centre, visit the app store at www.cireson.com.

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Cireson have recently released an new enhancement to the Service Manager console called the Cireson SCSM Asset Management App. This particular application is very easy to install. To install the application into the console, it is simply a case of importing a few management packs and some XML files and DLL files. This is very easy to do and the installation instructions provided by Cireson are very simple and easy to follow as with all Cireson add-ins I have worked with in the past.

In order to get the full benefit from the Cireson SCSM Asset Management App, I would highly recommend that the Configuration Manager Connector be enabled within your environment. However, this is NOT a necessity. Within my environment as I run mine as a Lab, it is not always possible to have all the connectors enabled all the time. I was very easily able to configure my workflows (come with the Cireson SCSM Asset Management App) to work and pull in the required information.

A sample of my workflow configuration is below. The workflows and settings for the Cireson SCSM Asset Management App are found under the Administration Wunderbar and then settings as with all Cireson applications.

There are settings for both Software and Hardware Collections.

Software

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Hardware

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A little lower down on the Hardware tab, this is where the Configuration Manager Connector would add a tremendous amount of value as you can reference different  value to be used as a Hardware ID. So, if you had the Configuration Manager Connector enabled, you could reference a Serial Number or Asset Tag. However, it is perfectly feasable to reference Principal name.

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Under the “Miscellaneous”  tab, is where the logging is configured, which is amazingly helpful for troubleshooting.

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